Site Reliability Engineer

Role - Site Reliability Engineer

Our client is one of the largest Financial Institutions and Financial Services organizations in the world, with operations in 64 countries and territories.

Using technology to transform the world’s leading financial institution, this is a job for the boldest problem solvers in the tech industry.

Team - You will join the project where you will maintain production stability, resolve incidents in a timely manner and work closely with development and business partners. You'll be able to work with your colleagues on initiatives to progress cloud migration projects. You`ll be working on automating toil, advancing monitoring setup, and other automation initiatives.

About the Project - Distribution support team in Wroclaw. We provide 2nd level support for a wide range of applications used by IB Sales business. The team is located in offices around the world and operates under a follow-the-sun model. The Site Reliability Engineer is a hybrid engineering role.

Responsibilities:

• Partner with service transition managers/development leads and architects to ensure designs of new applications meet expected standards in relation to Site reliability. Ensure non-functional production support requirements are considered early in the lifecycle of all new applications.
• drive the automation agenda across the team, in partnership with the automation group
• ensure workflows, processes, tooling, and applications are of the highest quality standard
• support the Service & Product Manager across several technical domains
• contribute expertise to the management of existing and new IT products and services
• define workarounds for known errors and initiate process improvements
• maintain a knowledge database
• assist in planning BCP, patching and other infrastructure related projects
• contribute to automating manual processes
• get involved in problem management to identify root causes and ensure issues don't reoccur

Qualifications / Requirements:

• Ideally 6+ years of hands-on experience with Unix, SQL and MS Office products
• Proficient with tools such as ServiceNow, Confluence, JIRA and batch scheduling tools like Autosys
• Hands-on experience and technical knowledge of cloud concepts
• Have expertise in the enterprise tooling and service management space - monitoring, event management, robotics and automation
• Azure certification (AZ104 and above)
• Good understanding of Postgres will be an added advantage
• Azure : Monitoring, Databases – Postgres , Cosmos DB, Azure SQL, Web Apps and Azure Functions.
• Ability to solve complex issues, good at problem statement analysis and solution design thinking
• Track record of building good relationships with senior IT stakeholders and business partners
• Confident communicator that can explain technology to non-technical audiences
• Capable of understanding client needs and translating this into products and services
• Able to work under pressure and manage multiple, concurrent and conflicting priorities to deadlines

Employment Type – Perm

The way we work

• Stable, long-term projects
• Flexible working hours & home office
• Tech communities and cultural communities
• Mentoring programs

Benefits:

• Healthcare: Private Medical cover is provided with two suppliers (candidate must select one - Luxmed or Enel-Med)
• Insurance: Provided with Generali Insurance – Life & Health Insurance up to 150,000 PLN
• Additional: MultiSport Gym Card (30% is covered by the employee) or alternative benefits (Multikafeteria system)
• Holidays: 20/26 days depending on your work experience

Other benefits

• Highly skilled tech team who is always ready to help, collaborate and share knowledge
• Clear career engineering path and the possibility to rotate between projects and teams (for longer time)

Have we sparked your interest?

Get in touch! We are looking forward to speaking to you

Reach out to me on p.shukla@vertex-solutions.com or apply for this job to know more.