Support Desktop Operating Systems/Network Hand&Eyes

🚀 Support Desktop Operating Systems/ Network Hand&Eyes 🚀

 

 

Join the global IT infrastructure services provider, partnering with Fortune 100 clients across 100+ countries. With expanding opportunities and rock-solid stability, we're your platform for career growth.

 

👨‍💻Role Responsibilities:

 

Provide Deskside Support Services for Desktops:

• Offer hands-on assistance and technical support to end users at their work location.

Manage Problems to Resolution or Closure:

• Address and resolve technical issues related to desktop systems and network equipment until they are resolved or closed.

Perform First Operating System Installation on Desktops:

• Undertake initial installations of operating systems on desktop computers.

Perform Software Update/Installation/Removal:

• Manage software updates, installations, and removals on desktop Manage software updates, installations, and removals on desktop systems.

Support Rollouts and Upgrades of LAN Network Equipment:

• Assist in the implementation of LAN network and assist in the implementation of LAN network equipment rollouts and upgrades.

Provide On-Site Support for LAN Network Incidents:

• Offer on-site support Offer on-site support to resolve incidents and issues related to LAN network equipment.

Perform LAN Network Equipment Installation Operations:

• Conduct on-site installation operations for LAN network conduct on-site installation operations for LAN network equipment that require in-person attention.

Maintain Documentation of IP Addresses Tables for Network HW:

• Keep accurate documentation of IP addresses for network keep accurate documentation of IP addresses for network hardware, contributing to network management and troubleshooting.

Stand-By 24/7:

• Be available on a 24/7 basis for stand-by support, ensuring quick response to urgent issues.

📨 Apply now to seize this incredible opportunity to propel your career to new heights!