Site Reliability Engineer

Role – Site Reliability Engineer

 

Our client is one of the largest Financial Institutions and Financial Services organizations, with operations in 50 countries and territories.

 

As an SRE, you’ll play an important role in maintaining production stability, resolving incidents in a timely manner, and working closely with development and business partners. You'll be able to work with your colleagues on initiatives to progress cloud migration projects. You`ll be working on automating toil, advancing monitoring setup, and other automation initiatives.

 

Employment Type – Normal Employment Contract (UOP)

 

Location: Wroclaw or Krakow.

 

Role Purpose

 

The Site Reliability Engineer is a hybrid engineering role responsible for all aspects of application production support, deployment, and monitoring as well as the development of tools to support these activities. The Site Reliability Engineer has the goal of supporting mission-critical applications ensuring the highest levels of availability, performance, and stability are maintained but crucially, should be designing and building tools and solutions that help to automate as many aspects of support as possible such that manual mundane support activity is reduced or eliminated allowing systems to scale readily without similar linear increases in support overhead. The SRE role requires exceptional development and engineering experience and the ability to apply that knowledge to solve the complex problem of running applications reliably at scale.

 

The Site Reliability Engineer should spend a considerable portion of his or her time developing new tools to solve existing problems in the production environment – where possible these tools should be designed with reuse across the wider organization in mind.

 

The Site Reliability Engineer also defends our business and reputation by ensuring the integrity and security of our production platforms at all times.

 

Responsibilities:

• Partner with service transition managers/development leads and architects to ensure designs of new applications meet expected standards in relation to Site reliability.
• Ensure non-functional production support requirements are considered early in the lifecycle of all new applications.
• Drive the automation agenda across the team, in partnership with the automation group.
• Ensure workflows, processes, tooling, and applications are of the highest quality standard.
• Support the Service & Product Manager across several technical domains.
• Contribute expertise to the management of existing and new IT products and services.
• Define workarounds for known errors and initiate process improvements.
• Maintain a knowledge database.
• Assist in planning BCP, patching, and other infrastructure-related projects.
• Contribute to automating manual processes.
• Get involved in problem management to identify root causes and ensure issues don't reoccur.

 

Your Expertise:

• Ideally 6+ years of hands-on experience with Unix, SQL, and MS Office products.
• Proficient with tools such as ServiceNow, Confluence, JIRA, and batch scheduling tools like Autosys.
• Hands-on experience and technical knowledge of cloud concepts.
• Have expertise in the enterprise tooling and service management space - monitoring, event management, robotics, and automation.
• Azure certification (AZ104 and above).
• A good understanding of Postgres will be an added advantage.
• Azure: Monitoring, Databases – Postgres, Cosmos DB, Azure SQL, Web Apps, and Azure Functions.
• Ability to solve complex issues, good at problem statement analysis and solution design thinking.
• Track record of building good relationships with senior IT stakeholders and business partners.
• Confident communicator that can explain technology to non-technical audiences.
• Capable of understanding client needs and translating this into products and services.
• Able to work under pressure and manage multiple, concurrent, and conflicting priorities to deadlines.

 

Benefits:

• Private medical care and life insurance.
• You will be able to buy shares of the company.
• Work and learn from teams with mature processes and tools to ensure the best-in-class deliverable.
• Work in a multicultural environment and collaborate and work with a team spread globally.

 

Have we sparked your interest?

 

Get in touch! We are looking forward to speaking to you:)

 

Reach out to me at r.mishra@vertex-solutions.com or apply for this job to know more.